09bt Terms and Conditions

1 General Rules

09bt is an online gaming and betting platform operated for users in Bangladesh. Our platform offers a variety of games including slots, live casino, cricket betting, pool rummy, cocktail nights and more. The terms listed below apply equally to all users.

• Every user must read and fully understand these terms and conditions.
• 09bt reserves the right to change these terms at any time without notice.
• In the event of any dispute, 09bt's decision will be considered final.
• By starting to use our platform, you become bound by these terms.

2 Account Registration and Eligibility

To participate on the 09bt platform, you must create a valid account. All information provided at the time of registration must be accurate, complete and up to date.

Registration Requirements

• Each user may create only one account. Creating multiple accounts will result in all accounts being cancelled and any winnings being forfeited.
• The account is non-transferable. Allowing anyone else to use your account is strictly prohibited.
• The mobile number and personal information provided at registration will be used for identity verification.
• 09bt reserves the right to accept or reject any application.

Login Security

It is your responsibility to keep your username and password completely confidential. If you suspect unauthorized access to your account, notify our support team immediately. 09bt will not be liable for any loss resulting from sharing your login credentials.

3 Age Verification and Restrictions

The minimum age to participate on 09bt is 21 years. Only those aged 21 or above may create an account and play games on our platform.

• At any stage of registration, 09bt may verify age through a national identity card or other valid documents.
• Until age verification is complete, the account may be temporarily restricted.
• Registering with false information will result in the account being cancelled and any deposited funds being forfeited.

4 Deposit and Withdrawal Policy

Deposit Rules

bKash, Nagad and Rocket payment methods can be used to deposit funds on 09bt. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly.

• Deposits must be made only from a payment account registered in your own name.
• Third-party payments are not accepted and if proven, the account may be suspended.
• If any transaction fails, notify our support team immediately.

Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 10 to 45 minutes to process. Withdrawals can only be made to the same payment method used for the deposit.

• Account identity verification must be completed before making a withdrawal.
• 09bt reserves the right to temporarily suspend withdrawals for investigative reasons.
• Withdrawals may be cancelled in cases of fraud or unusual activity.

5 Bonus and Promotion Terms

Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to receive this bonus.

General Bonus Terms

• Each bonus offer has its own wagering requirement (bet-through). Withdrawals from the bonus cannot be made until this requirement is met.
• The same person or household may not claim bonus benefits through multiple accounts.
• 09bt reserves the right to cancel a bonus if abuse is suspected.
• Bonus offers may be changed or withdrawn without prior notice.
• VIP program cashback benefits — Bronze: up to 0.4% weekly, Silver: up to 0.8%, Gold: up to 1.1%, and Platinum: up to 1.5% — subject to applicable terms.

6 Gaming Rules and Prohibited Conduct

All games on 09bt are conducted fairly and transparently. There is no manual intervention in determining game outcomes. The following conduct is strictly prohibited:

• Playing games using any software, bots or automated systems.
• Attempting to exploit system vulnerabilities or bugs.
• Colluding with other players to gain an unfair advantage.
• Using any manipulation or fraudulent methods to influence game outcomes.
• Using the platform for money laundering or illegal activities.

Any of the above violations will result in the account being immediately and permanently closed and all funds in the account being forfeited.

7 Account Suspension and Permanent Closure

Voluntary Account Closure

Any user may request our support team at any time to temporarily or permanently close their account. We encourage this as part of responsible gaming.

Suspension or Closure by 09bt

09bt may temporarily or permanently close any account for the following reasons:

• Violation of any provision of these terms.
• Providing false or misleading information.
• Suspicious or unusual gaming activity.
• Violation of applicable laws or regulations.
• Harassment of other users or staff.

8 Responsible Gaming Policy

09bt firmly believes in responsible gaming. Gaming is an entertainment activity — it should not be used as a source of income. We provide the following tools:

• Deposit limit setting: Set daily, weekly or monthly deposit limits for yourself.
• Temporary break (cooling-off): You can suspend your account for a set period of time.
• Self-exclusion: You can stop using the platform long-term or permanently.
• Reality check: You will receive reminders about your gaming time at set intervals.

If you feel that gaming is having a negative impact on your life, contact our support team immediately. Visit our Responsible Gaming page to learn more.

9 Privacy and Data Protection

Protecting your personal information is one of our top priorities. All data transmissions are secured through SSL encryption. We never sell your information to third parties.

• Your information is used only for service delivery, identity verification and legal obligations.
• Information may be disclosed in response to legal demands from regulatory authorities.
• Full details about the processing of your data can be found on our Privacy Policy page.

10 Limitation of Liability

09bt strives to ensure the highest quality of its services. However, 09bt will not be liable for the following:

• Any loss or problem caused by internet connection disruption.
• Disruption to games or transactions due to unexpected technical issues.
• Loss caused by the user's own negligence or breach of these terms.
• Delays caused by third-party service or network issues.

11 Dispute Resolution Process

In the event of any complaint or dispute, follow the process below:

• Step 1: Contact our support team via 24/7 live chat.
• Step 2: If unresolved through live chat, write to [email protected] with full details.
• Step 3: We will provide a written response within 7 business days of receiving your complaint.

09bt's decision is final and binding. Our goal is to resolve all disputes in good faith and with mutual respect.

12 Changes to Terms and Effectivity

09bt reserves the right to partially or fully amend these terms at any time. Notice will be given on the platform and the revised terms will take effect from the date of publication.

• Continued use of the platform after changes to the terms will be considered as acceptance of the new terms.
• It is recommended to visit this page regularly to stay updated on the latest terms.
• If any provision of these terms becomes invalid, the remaining provisions will remain fully in effect.